Because we are 100% convinced that our whitening products will whiten your teeth by at least 2 shades, we offer a 30-day money-back guarantee for our PAP+ LED Teeth Whitening Kit. If the product does not produce results after 7 days of correct use, please contact our customer service team via email at kundenservice@smilesecret.de with a before and after photo with a shade chart and electronic time stamp. After reviewing your request, customer service will inform you about the refund process.

After confirming your money-back guarantee, you have one week to return all products in the set or bundle. The inspection is carried out in the warehouse. As soon as this is completed, we will initiate the refund. This can take 3-4 working days.

You will only be refunded the purchase price if you return all the contents of the set or bundle.

The money-back guarantee does not apply in the event of intolerance to the product. Please understand that we cannot assess potential individual intolerances of our customers in advance. The ingredients for each of our products can be found on our website. If you are unsure, we recommend that you consult your doctor before use. Our products have been clinically tested in a study with several test subjects and received the result "Very good" in the Dermatest. They are made from 100% natural ingredients and are absolutely safe for teeth and gums.

Our money-back guarantee applies exclusively to our PAP+ LED Teeth Whitening Kit. Individual products are excluded from the money-back guarantee.

You can return your order within 14 days of receiving the parcel without giving a reason. It is important to note that only new and unused goods with original packaging and a hygiene seal can be returned. We offer a withdrawal form for this purpose.