You have the right to return the goods within 14 days of receiving the package without giving any reason. We only accept returns for new and unused products that still have the hygiene seal and are in their original packaging.

If you have returned your package to us properly, we will refund the purchase price within 14 days of receiving the goods. The amount will be credited to your account.
credited with the payment method you used for your order.

Using the tracking number of your return, you can see where the package is.

Please note that the return slip should always be kept until the refund has been processed.

In our bundles, several items that harmonize well with each other are combined into one complete product. This means you receive the products at a
Special price.

Bundles are made from individual products into a single product and can therefore only be returned together.

Therefore, if you are returning a bundle, please send all the items together.

Have you ordered several items and only returned a certain part of them?

If we have refunded you the wrong amount in this situation, we sincerely apologize!

In all cases, we ask you to send our customer service a short email with the most important details: order number, item (if applicable), name and address.